The Window Source of Raleigh ensures our customers are satisfied. Our products come with a lifetime warranty ensuring they will be free of defects in material and workmanship for as long as you own your home in which the product was installed.
Mechanical Parts and All Vinyl Warranty
That under normal use, the vinyl will not blister, crack, rot, peel or corrode. That all MECHANICAL parts associated with the window: locks, balances, sash ventilation locks, etc. are warranted to be free from manufactured defects in material and workmanship. Replacement MECHANICAL parts will be made available at no charge.
That ALL labor will be provided at no additional charge to correct any and all items covered in this warranty.
Insulated Glass Warranty
The sealed insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the IGU fails for any reason, the IGU will be replaced and will be provided for you, the Owner/Purchaser, at absolutely no charge.
Glass Breakage Warranty
The Company will provide the Owner/Purchaser with a replacement IGU in the event of accidental breakage at no additional charge, some exclusions apply.
This warranty may be transferred one (1) time. You, the Owner/Purchaser must provide request of transfer in writing within 30 days of the property transfer date.